In order to keep my prices low, all items are FINAL SALE (Sorry, no refunds or exchanges)! Please check measurements for the Pink Perforated Silicone Baking Mat BEFORE purchasing. Make sure to measure the bottom of your pans to ensure mat will fit. Chua Cookie is not responsible for shipping delays or lost items. Please contact the shipping carrier with the tracking number sent in your shipping confirmation email. Thank you for your understanding!